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Sani Resort - Frequently Asked Questions

Below we have put together a few questions and answers that you may have about booking, travelling to and staying at Sani Resort. If you cannot find an answer to your question please call our dedicated team free on 0800 810 8121 and one of our Sani Travel PAs will be pleased to help.

Where can I eat on the Sani dine around programme at Sani Resort?

Guests staying half board or full board at Sani Beach, Sani Club, Sani Dunes and Porto Sani can take their evening meals between the three Sani Hotels (buffet) and also in the restaurants at the Sani Marina on a set menu. If guests would like to dine a la carte at the Sani Marina restaurants an allowance is provided as part of Sani Dine Around.

Which are the best rooms at Sani Resort for a family of 5?

We would recommend the Family Interconnecting Rooms at Sani Beach or the Family Suite Grand Balcony at Sani Club. Both these room types feature dual rooms with connecting doors, perfect for larger families.

How far are the hotels from each other at Sani Resort?

The largest distance between the hotels is from the Sani Beach Hotel to the Sani Beach Club. Walking along the beach this takes 10 mins walking. From Sani Beach Hotel and Sani Beach Club to the Marina is 5 minutes walking. Guests can use the Sani Shuttle which runs every 20mins between all resorts and the Sani Marina. This runs until late allowing guests to use at night and enjoy thee entertainment in Sani Marina.

What are the kids clubs like at Sani and do they meet UK standards?

All childcare facilities comply to UK OFSTED standards and staff are both from the UK and Greece.

What Honeymoon packages are available at Sani?

All Sani Honeymoon guests receive a FREE room upgrade (subject to availability), room decoration with flowers and a bottle of sparkling wine on arrival.

Which Sani Hotels are the kids clubs in?

They are at Sani Beach and Sani Club, the crèche is at the Sani Beach Hotel and can be used by all guests and can be pre booked by us.

What are the beaches like at Sani Resort?

The beaches at Sani are ideal for adults and children alike with calm, shallow, crystal clear water and white fine sand beaches. Dedicated lifeguards ensure safety and facilities such as sunbeds, a beach bar, showers and a towel service make the Blue Flag Awarded beach ideal for holidaymakers.

Would Sani Hotels suit a couple? Is the Resort full of children?

The Sani Beach Hotel, Porto Sani and Sani Club attract a lot of families especially during school holidays. However,Sani Resort is also perfect for Couples for a Romantic Getaway. Weddings and Honeymoons are very popular if you need more guidance please contact our Sani Holidays Travel PAs for further inspiration. Next to Sani Beach Hotel is Sani Hill which is a very romantic and beautiful spot to enjoy a stroll or sit and watch the sunset together. It is also the location of the Sani Music Festival which takes place each Summer

Are you members of ABTA and ATOL?

Yes we are, our ABTA Number is P7000 as a full member of ABTA the Association of British Travel Agents, we abide by the ABTA code of conduct. We are also fully ATOL Bonded 6053. We are also part of Midcounties Cooperative Travel Consortium which mean Sani Holidays customers have complete peace of mind when travelling with us and their holiday is fully ABTA & ATOL Bonded.

Can I book my holiday online with you?

Yes, you can book holidays, flights, accommodation, transfers and car hire through this site. Don't forget you can also call a member of our team to make your booking over the phone. If you do book online, we boast the very latest encryption technology to ensure your payment details are protected, all online transactions are totally secure for your financial protection.

Can I book group holidays or flights?

Of Course. You may find giving us a call is the best way to book group holidays. Our Sani Holidays Travel PAs can often offer you some great discounts because you are booking as a group and that coupled with our Sani Holidays Concierge, who take of things like prebooking your restaurants, arranging childcare and kids club and taking care of all you needs prior to your departure

Do I need to have Travel Insurance?

Yes, Holiday Insurance is essential when you travel. Make sure you are fully covered and its a good idea to pack your policy in your hand baggage.

Do I need a passport?

Whenever you leave the UK you must carry a passport with you but do please check that your passport is in date. It is a requirement of certain countries that the expiry date of your passport exceeds the return date of travel by up to 6 months. Requirements vary from country to country. You should also ensure that any children under the age of 16 who are not already included on a valid 10 year passport, have their own passport when travelling abroad.

How can I pay for my Sani Holiday?

When making a reservation you may make your payment by debit, credit or American Express. We accept most Debit/Credit cards, the debit will be automatically deducted from your bank account. All transactions on this website are securely made using World pay

What Currency do I need to take?

The local currency is Euros, the Resort has an ATM located close to Macaroni in Sani Marina. You may also take travellers cheques as this form of currency as they are also insured against loss or theft, we suggest you make sure you have enough cash for the first day or so, in local currency. All major Credit and Debit Cards are accepted in the Resort

How do I call the UK from abroad?

If dialling from outside the UK, you’ll need the local international access code followed by 44 for the UK. You then dial the UK number as if it were a long distance call i.e. including the area code, but do not dial the initial “O”. eg. International access code then +44 (0)207 000 0000

Who are Sani Holidays ?

Sani Holidays are Specialist UK Tour Operator Partner of Sani Resort, Halkidiki. Tour Operator partner for more than 14 years we are ABTA ( P7000) and ATOL (6053) Bonded for your peace of mind and holiday protection. Our Sani Holidays Travel PAs have an unrivalled knowledge of Sani Resort and are on hand to assist with your holiday planning in the greatest detail. We not only are knowledgeable on Sani Resort we also have exclusive offers and pricing and should not be beaten on price when booking your holiday like for like with another Tour Operator. Furthermore once your booking has been confirmed you will be contacted by our Sani Holidays Concierge who will take care of all the finer details such as booking restaurants, your special requests and advice on booking childcare and infant amenities, . We have a direct line of communication to Sani Resort so in the unusual event that we can't answer your question immediately we always know someone who can. For your Sani Holidays Proposal call us on +44 (0)800 810 8121

What do I do if I have a Complaint in Resort?

In the unlikely event that you have a complaint whilst in Sani Resort please firstly contact your Hotel Reception or Guest Relations Manager at your Hotel to make them aware of the problem immediately and giving them the opportunity to solve your complaint quickly and smoothly in Resort. Sani Resort and Sani Holidays take every complaint very seriously and every effort will be made to resolve any issues that you have as swifty as possible to ensure you can continue to enjoy your Sani stay. In the very unlikely event that your grievance is not resolved to your satisfaction, please do contact us using the Emergency Contact Details on your Hotel Voucher or by contacting our Customer Care Team who have taken care of you prior to your departure +44 (0) 203 4720187 We will also kindly ask you to provide any grievance that you have to us in writing on return from your holiday, please firstly contact us by telephone for further details, it is always our aim to ensure you have been provided with full assistance


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